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Lenbrook Square Foundation is a not-for-profit five-star senior-living community located in the Brookhaven area. We have been in business for over 35 years and we provide residents with so much variety in the facility like five restaurants, enriching activities, salon, and fitness center.

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Intake Receptionist/Secretary

Atlanta Legal Aid Society (Legal Aid) works to remove barriers to justice so that everyone can receive quality legal care, regardless of income. Through our 75 attorneys on staff, our self-help tools, and our pro bono program, we help our clients deal with some of life’s most basic needs. For nearly 100 years, we have been helping our clients to secure safe homes, have enough food to eat, get a decent education, be protected against fraud, and get legal protection against domestic violence.


The Atlanta Legal Aid Society seeks a professional Intake Receptionist/ Secretary to work in its DeKalb County Office. The office is a branch of Atlanta Legal Aid Society, Inc., and is located in downtown Decatur. Our non-profit represents low-income persons in a variety of civil legal matters, including domestic relations, housing, consumer, public benefits, education, and health law.

This position requires working from 9:00 a.m. to 5:00 p.m., Monday through Friday. It is a hybrid position, with the employee’s time being divided as 90% intake receptionist and 10% secretary.

Responsibilities: The intake receptionist gathers information and determines the eligibility of people who call or visit the office seeking legal assistance; verifies information accuracy; enters client information in our computer database; provides callers with information about other agencies and resources: works closely with and supports the intake specialists. The volume of calls is very heavy, and callers are often very emotional. Accordingly, the intake receptionist must have patience, compassion, and good problem–solving skills.

The secretary component of the position involves word processing and calling applicants and clients on behalf of the attorneys and paralegals to gather and provide information. The employee will also assist with scanning and mailing projects.

Qualifications:

  • At least 2 years of office experience

  • Must be fluent in English

  • Strong computer skills, including proficiency with Microsoft Office Suite and Google Docs

  • Excellent oral and professional written communication skills including spelling, grammar, and style

  • Attentive to detail

  • Organized

  • Able to multitask

  • Able to operate a multi-line telephone system

  • Proficient at data-entry and word processing,

  • Enjoy working with the public

  • Even-tempered

  • Team player

  • Knowledge of another language is a plus, but not required.


Terms: The salary for this position will start at $30,430 depending on experience. Additional experience will result in a higher salary as determined by our salary scale. The program provides generous fringe benefits, including educational loan reimbursement up to $7200 per year (after a $65 per month deductible and set off of other loan reimbursement amounts); paid holidays, PTO, and paid parental leave; health, life, and long and short-term disability insurance; partial payment for dependent health insurance; a salary reduction option for a flexible spending account; and a voluntary tax-sheltered annuity with 3% match.


To apply: A complete application packet must include a letter of application, résumé, a recent

writing sample demonstrating your ability to write in a professional environment, the names and contact information (including email addresses and phone numbers) of three professional references, and an unofficial school transcript. Please email your application as one PDF document using our online application system:


https://jobs.atlantalegalaid.org/careers/index.php?m=careers&p=showJob&ID=66


Your application will be acknowledged. No telephone calls, please.



EOE: ALAS considers all qualified applicants for employment without regard

to race, color, religion, sex, national origin, disability, age, veteran status,

or sexual orientation, gender identity, or any other legally protected status.











Manager of IT

Atlanta Legal Aid Society (Legal Aid) works to remove barriers to justice so that everyone can receive quality legal care, regardless of income. Through our 75 attorneys on staff, our self-help tools, and our pro bono program, we help our clients deal with some of life’s most basic needs. For nearly 100 years, we have been helping our clients to secure safe homes, have enough food to eat, get a decent education, be protected against fraud, and get legal protection against domestic violence. Legal Aid is currently seeking a Manager of IT to work in our downtown Atlanta headquarters. The firm has 148 employees, 5 county locations, and several satellite offices in the metropolitan Atlanta area. Responsibilities: The Manager of IT establishes, plans, and administers the overall IT policies and goals for the program. The Manager analyzes the needs of different offices and specialty units and determines ways to meet business objectives by modifying existing or developing new information processing systems. The Manager of IT manages the research and selection of IT equipment, applications, and supplies. Additionally, the Manager of IT assists in developing budgets, policies, and procedures to support the functional infrastructure. The Manager serves as the staff person onsite who works with 1Path, an IT management and support firm, to manage the program’s technology resources and services. The Manager of IT is responsible for performing IT-related duties on a professional level and fostering positive relationships with leadership and staff members at the downtown headquarters and satellite offices. Additional Responsibilities include:

  • Manages IT processes to ensure effective and efficient support of Legal Aid’s operations.

  • Manages Legal Aid’s technology resources and services, in collaboration with 1Path, an IT management and support firm.

  • Oversees the management and resolution of IT customer service issues.

  • Oversees performance of all independent contractors and consultants engaged to provide IT services.

  • Updates and maintains Legal Aid’s Business Continuity Plan, specifically about the confidentiality, integrity, and availability of Legal Aid information assets.

  • Collaborates with staff teams to determine technology needs based on processes and goals. Supports all areas of the program in implementing and managing software needs.

  • Additional duties as assigned.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, Business or related major preferred.

  • 3+ years of IT management experience required.

  • Salesforce or other CRM and general ledger software experience preferred.

  • Ability to prioritize multiple complex tasks and projects; Project management experience preferred.

  • Strong communication skills.

  • Sound understanding and appreciation for all major functional areas of IT.

  • Experience in managing a hybrid implementation of cloud and on-premise infrastructure.

  • Experience related to NIST Framework & Compliance.

  • Experience in LegalServer preferred.

Terms: The starting salary for someone with 3 years’ experience is $50,100. Additional experience will result in a higher salary as determined by our salary scale. The program provides generous fringe benefits, including educational loan reimbursement up to $7200 per year (after a $65 per month deductible and set off of other loan reimbursement amounts); paid holidays, vacation, sick, and paid parental leave; health, life, and long and short-term disability insurance; partial payment for dependent health insurance; a salary reduction option for a flexible spending account; and a voluntary tax-sheltered annuity with 3% match. To apply: A complete application packet must include a letter of application, résumé, a recent writing sample demonstrating your ability to write in a professional environment, the names and contact information (including email addresses and phone numbers) of three professional references, and an unofficial school transcript. Please email your application as one PDF document using our online application system: https://jobs.atlantalegalaid.org/careers/index.php?m=careers&p=showJob&ID=65 Your application will be acknowledged. No telephone calls, please. EOE: ALAS considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, veteran status, or sexual orientation, gender identity, or any other legally protected status.


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